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SEYDEL DIATONIC & CHROMATIC REPAIR...

16:23 Custom Harmonics is factory authorized to handle Seydel diatonic and chromatic repairs, warranty service, and custom set-ups. Before shipping your Seydel for service, please read the information below. If after reading below you have questions, feel free to shoot me an email: greg@1623customharmonicas.com

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I service thousands of customers across the world and enjoy providing the highest level of personal attention. I ask that you do not call me unless you are needing assistance with a purchase of a new harmonica. 

CHROMATIC REPAIRS

Seydel chromatic repair prices can vary but generally run about $35.00 + return shipping of $13. Where possible, I will replace broken brass chromatic reeds with a polished stainless steel reed. 

 

As a service to my customers, I will generally inspect the entire chromatic and perform any other needed routine maintenance.  

 

Chromatic harmonicas can be shipped in the Seydel hinged chromatic box as pictured. Be sure to enclose a note with your name and address and a description of the problem.  I do occasionally receive harmonicas with no identifying info inside. 

 

 

 

All U.S. Mail Should Be Shipped To:

 

16:23 Custom Harmonicas

Greg Jones

POB 48

Spring Branch, TX  78070-9998

 

Please enclose a note with identifying information inside the package.  This is important.  

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UPS or FedEx - ONLY  (No U.S. Mail To This Address)

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This address is for UPS & FedEx Only

Do Not Ship U.S. Mail To This Address

Parcels shipped via U.S. Mail to this address will be returned. 

This address is for doorstep delivery of UPS and FedEx only

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16:23 Custom Harmonicas

Greg Jones

121 Gray Hawk
Spring Branch, TX 78070

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Do NOT ship U.S. Mail To This Address

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As a service to my customers, I offer prepaid shipping labels which I can email. Alternatively, I am can send a mailer with packing materials and a prepaid shipping label attached.  To purchase either, hover your mouse over the photos below and a drop-down menu will show up. 

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SHIPPING ADDRESS AND INFORMATION

PAYMENTS

I prefer to complete the repair before invoicing.  I will send an email with a link allowing payment by Paypal or credit card.  

ADDITIONAL INFORMATION

I am often asked if I work on brands other than Seydel.  I am in partnership with Seydel and the company is committed to

players even after their purchase.  Seydel insures that I am supplied with reeds, springs, and other parts so that Seydel repairs

can be made efficiently with minimal cost. I would be unable to provide the same level of service on non-Seydel brands. However,

I will gladly refer you to some great technicians who can handle non-Seydel repairs.  

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You can also email me directly at greg@1623customharmonicas.com

DIATONIC REPAIRS

Seydel diatonic repairs generally start at $19 + return shipping of $7. Additional reeds on the same harmonica will run an additional $6.  The repair fee will include a quick check for reed performance and tuning but I can't promise other reeds will not fail.  

 

I will replace all broken reeds with a polished stainless steel reed. In my experience, the replaced reeds will not fail again.  

 

Diatonic harmonicas can be wrapped in bubble wrap or packing materials.

 

Enclose a note inside the package with your name and address.   This is very important as I receive many packages.

 

I extend preferred repair rates and turnaround time on Seydel diatonic harmonicas which have been purchased directly from me. 

 

Conversely, I charge higher rates on harmonicas purchased from Amazon, Guitar Center, and the other online discount retailers.  Customers should plan on a longer turnaround time. 

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I do not service other brands. 

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