SEYDEL DIATONIC & CHROMATIC REPAIR...
16:23 Custom Harmonics is factory authorized to handle Seydel diatonic and chromatic repairs, warranty service, and custom set-ups. Before shipping your Seydel for service, please read the information below.
CHROMATIC REPAIRS
Seydel chromatic repair prices can vary but generally run about $35.00 + return shipping of $13. Where possible, I will replace broken brass chromatic reeds with a polished stainless steel reed.
As a service to my customers, I will generally inspect the entire chromatic and perform any other needed routine maintenance.
Chromatic harmonicas can be shipped in the Seydel hinged chromatic box as pictured. Be sure to enclose a note with your name and address and a description of the problem. I do occasionally receive harmonicas with no identifying info inside.
16:23 Custom Harmonicas
Greg Jones
POB 48
Spring Branch, TX 78070-9998
Please enclose a note with identifying information inside the package. This is important.
UPS or FedEx - ONLY - may be mailed to:
16:23 Custom Harmonicas
Greg Jones
121 Gray Hawk
Spring Branch, TX 78070
As a service to my customers, I offer prepaid shipping labels which I can email. Alternatively, I am can send a mailer with packing materials and a prepaid shipping label attached. To purchase either, hover your mouse over the photos below and a drop-down menu will show up.
SHIPPING ADDRESS AND INFORMATION
PAYMENTS
I prefer to complete the repair before invoicing. I will send an email with a link allowing payment by Paypal or credit card.
ADDITIONAL INFORMATION
I am often asked if I work on brands other than Seydel. I am in partnership with Seydel and the company is committed to
players even after their purchase. Seydel insures that I am supplied with reeds, springs, and other parts so that Seydel repairs
can be made efficiently with minimal cost. I would be unable to provide the same level of service on non-Seydel brands. However,
I will gladly refer you to some great technicians who can handle non-Seydel repairs. Note that as a service to my customers I will provide a prepaid shipping label via email. Alternatively, I can also send customers packing materials and a box with a prepaid shipping label.
I can be reached at (210) 445-6600.
You can also email me directly at greg@1623customharmonicas.com
DIATONIC REPAIRS
Seydel diatonic repairs generally start at $18 + return shipping of $6. Additional reeds on the same harmonica will run an additional $5. The repair fee will include a quick check for reed performance and tuning but I can't promise other reeds will not fail.
I will replace all broken reeds with a polished stainless steel reed. In my experience, the replaced reeds will not fail again.
Diatonic harmonicas can be wrapped in bubble wrap or packing materials.
Enclose a note inside the package with your name and address.
I extend preferred repair rates and turnaround time on Seydel diatonic harmonicas which have been purchased directly from me.
Conversely, I charge higher rates on harmonicas purchased from Amazon, Guitar Center, and the other online discount retailers. Customers should plan on a longer turnaround time.
I do not service other brands.
